Yes, all packages must be accepted and signed for upon delivery. Due to the valuable nature of artworks, packages should not be left unattended, and we strongly advise you to check that the packaging of the artwork is in good condition, even take photos on the spot next to the delivery driver, before approving a delivery. It will assist on any complaint, return or refunds. Bear in mind once the parcel has been signed for and delivered, it is your property and as such, your responsability to ensure it is stored safe.